Refund policy
Review the information below for return eligibility, DoorWorks warranty coverage, registration requirements, and instructions for requesting service.
DoorWorks Warranty Registration Required
You must contact DoorWorks and register your enclosure within 30 days of receiving it. Registration within this timeframe is required for applicable DoorWorks manufacturer warranty coverage.
Failure to register within 30 days of delivery may affect your eligibility for manufacturer warranty service.
Products are made to order and are generally non-returnable.
Applies to approved returns unless the return is due to our error.
Covers approved defects in materials and workmanship.
Please carefully review your order before purchasing. All golf cart covers and enclosures are made to order. Contact us before ordering if you are unsure which enclosure fits your cart.
Because these products are made to order, returns are generally not accepted unless:
- The wrong product was shipped, or
- A verified manufacturer defect is confirmed.
Approved Return Requirements
- Approved returns are subject to a 25% restocking fee.
- Merchandise must be in its original packaging.
- Merchandise must be unused and in “as shipped” condition.
- The customer is responsible for return shipping unless the return is due to our error.
- Prior return authorization is required before sending any product back.
DoorWorks provides a limited 1-year warranty on DoorWorks-brand golf cart enclosures.
The warranty begins on the date of purchase or the date the product is first put into service, whichever occurs first.
Warranty coverage applies to approved defects in materials and workmanship only. DoorWorks makes the final determination regarding whether an issue qualifies as a manufacturer defect.
Manufacturer liability will not exceed the original purchase price of the enclosure.
The DoorWorks warranty does not cover damage caused by:
- Abuse, neglect, misuse, accidents, or commercial use
- Improper installation
- Unauthorized repairs or modifications
- Normal wear and tear
- Transporting the golf cart with the enclosure installed
- Chemicals or non-approved cleaning products
- Golf carts modified from their original factory specifications
- Labor required to remove or reinstall parts
Before requesting warranty service, confirm that your enclosure was registered directly with DoorWorks within 30 days of delivery.
Call (866) 888-3667 or visit DoorWorksEnclosures.com .
Be prepared to provide proof of purchase, your enclosure information, warranty registration details, and a description of the issue.
DoorWorks may require the product to be returned to the original dealer or directly to DoorWorks for inspection.
Products should be securely packaged and shipped prepaid and insured unless DoorWorks provides different instructions.
DoorWorks will repair or replace an approved product at its discretion. Repairs completed by a non-authorized provider may void the warranty.
- DoorWorks enclosures must be registered within 30 days of delivery.
- Warranty and service decisions are made by DoorWorks.
- This warranty is the exclusive remedy for defective products.
- Incidental or consequential damages are excluded where permitted by law.
- The warranty is not transferable to a new owner.
Need Help?
Contact Ace Golf Cart Covers for assistance with your order, return eligibility, or proof of purchase.
